Data Deletion Request

Your Privacy Matters to Us:

At PeakMind, we deeply value your privacy and understand the importance of having control over your personal data. If you wish to delete your information, we've made the process simple and secure.

How can I request the deletion of my data?

A: Initiating a data deletion request is easy. Simply follow the verification steps based on your login method:
🔸Email Login: Send an email from your registered ID to with the subject "DATA_DELETION_REQUEST"
🔸Mobile Login: WhatsApp "DATA_DELETION_REQUEST" to 08045687786 from your registered phone number.
🔸Institute Login: If you use your institute's single sign-on, mail a picture of your institute ID card (with the ID number visible) to Subject of the mail should be "DATA_DELETION_REQUEST".

What types of data do you store?

A: Your data may include personal information, mental health assessments, therapy progress, and communication logs. We prioritize the security and confidentiality of your mental health information.

How do I confirm my intent to delete data?

A: To ensure the security of your request, you may be asked to confirm your intent through email verification or OTP.

How long does the data deletion process take?

A: We strive to process deletion requests promptly. Please allow some time for the completion of the process. You will be notified once it is done.

Is there any data you won't delete?

A: While we delete all identifiable personal information and mental health records, we retain anonymized usage data. This data helps us improve the application for a better user experience.

What if I have additional questions or need assistance?

A: We're here to help! Feel free to reach out to us at for any questions or assistance regarding the data deletion process.

Are you compliant with data protection regulations?

A: Yes, our data deletion process adheres to standard data protection regulations applicable in India. Your privacy and the security of your data are our top priorities.

Thank you for entrusting us with your wellbeing!